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Hospitality & Retail

Hospitality – Be the best

If you work in hospitality, we help you to focus on providing the best experience for your clients. Our easy-to-use EPIC portal system ensures your system is compliant with all current HSE regulations for Legionella and air compliance.

If you choose Rock Compliance, you also benefit from having a dedicated account manager, supporting you on every step along the road to compliance.

Retail – Quality counts

In retail, it is important to ensure the smooth running of your facility. Whether you operate a supermarket, warehouse, petrol station or shopping centre, minimal downtime is essential to delivering a quality service that your customers can rely on. When carrying out servicing and reactive works, our experienced engineers will always complete work as quickly and unobtrusively as possible, making it simple for your business to be compliant.

The retail sector employs around three million people; in fact, it’s the UK’s largest private sector employer. In 2022, goods worth over £400 billion were sold across all retailing sectors in Great Britain, so its importance to the economy is clear. Rock Compliance is here to identify any actions required to ensure compliance and to spend any money required in an effective way to reduce non-conformances. Over time, we can produce a year-on-year budget reduction and provide a successful partnership through a combined and efficient effort using the latest smart innovation.

Don’t get in hot water!

Water must be safe to use, whether that is down to temperature or freedom from bacteria. It is vital that the system is kept compliant to prevent any shutdowns due to Legionella. We work closely with the HSE, LCA and British Standards to ensure you have the up-to-date information and requirements to maintain the safe operation of your facility.

Supporting the retail and hospitality sectors

Rock Compliance can provide support with all your water and air compliance needs under one roof. We monitor and maintain many holiday parks, hotels, shopping malls, retail food/drink/funeral outlets, working with some of the largest stores in the UK. We provide sustainable solutions and take into account yearly budgets by providing year-on-year reductions in spending.

With our national coverage, we can provide quick callouts, so we are always there when you need us. We also use the latest technology – our bespoke EPIC portal system identifies the root cause of problems so we can work closely with you to reduce risk in a cost-effective way.

Hospitality & Retail Services Water Hygiene

Water hygiene

Water hygiene is a particular issue for hospitality sites that have multiple showers, swimming pools and spa pools/hot tubs, which can cause an increased count of Legionella bacteria if not monitored and maintained correctly. We support with advice from the HSE HSG 274, HSG 282, British Standards and the Pool Water Treatment Advisory Group (PWTAG).

Following seasonal or operational shutdowns or whenever there has been reduced use, we can provide either a reactive disinfection or a drain-down of the system, complete with UKAS accredited sampling to satisfy the quality of the water on site. We work with you to control the levels of biofilm, Legionella pneumophila, Pseudomonas aeruginosa and other dangerous waterborne bacteria.

Legionella risk assessments

All hospitality or retail buildings should have an up-to-date risk assessment, which helps to establish a current web-based live asset list. It also assists in ensuring all your water hygiene and treatment regimes are set up for success from the start.

Our live risk assessments allow assets to be added or removed during future alterations to the system.

Water monitoring and PPM checks

Secondary disinfection

Water sampling

Remote monitoring



For more information on all the other water services we offer, including remedial work, training and softeners, please click here

Hospitality & Retail Services Air Hygiene

Air Hygiene

If you manage a hospitality or retail setting, it’s your responsibility to protect your staff and visitors. An air hygiene compliance plan from Rock Compliance helps you to achieve this as well as safeguarding against future unexpected cost and inconvenience.

Work with us to reduce non-conformances and produce low risk, compliant systems with minimised and predictable spend. We offer expert advice on compliance with Health and Safety at Work Act, BS9999:2017, TR/19 and BS EN 15780:2011 with routine compliance activities. Our wide experience of working in live environments means that disruption is always kept to a minimum.

With complex holiday park swimming pools and amenities, we see many air hygiene issues that need to be serviced and monitored for health and safety and insurance purposes.

Fire and smoke damper testing

Hospitality and retails premises may have complex HVAC duct systems that carry conditioned air throughout the building. Fire and smoke dampers in the ductwork prevent fire and smoke spreading and should be considered as vital as a functioning fire alarm.

It is essential that fire and smoke dampers are checked annually and crucial maintenance carried out immediately.

HEPA filter changes

Particle counting

Kitchen extract cleans

Ventilation system risk awareness training

Whatever stage you are at – opening a new business, extending an existing one, or looking to improve your current compliance provision, Team Rock is here to help. Contact Ben French for more information on how we can help you down the road to compliance.

Ben French Hospitality & Retail Services

 

Meet Ben French

Business Development Manager (Hospitality, Retail and Housing Associations)

Ben has 20 years’ experience in the water and air compliance industry. During his varied career, he has been responsible for assessing all types of complex water systems. In his current role, he ensures accounts are managed efficiently, and also provides new business development, winning national contracts in the hospitality, retail, care, and housing sectors. Ben’s extensive knowledge helps us to minimise risk, deliver compliance, and make it simple for our clients.

Contact Ben directly

Email icon benfrench@rockcompliance.co.uk

Phone icon 07788421651

Customer Case Studies brochure

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Download our case study booklet to learn more about our many successful compliance projects throughout the UK

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    Location Icon Unit 2, 10 Tything Road West,
    Arden Forest Industrial Estate,
    Alcester, Warwickshire, B49 6EP

    Telephone Icon 0800 862 0458

    Email Icon info@rockcompliance.co.uk

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    MINIMISING RISK. DELIVERING COMPLIANCE. MAKING IT SIMPLE.

    Company Registration Number 02902353

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